Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 25% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies. 

 

 

WHAT YOU NEED TO BE SUCCESSFUL

• 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company
• Proven experience with omnichannel digital delivery concepts (iOS, Android, AR/VR, smartwatches, digital kiosks, etc.)
• Proven experience with either CMSs or current web technologies (JavaScript frameworks, static site generators, REST APIs, GraphQL, CDNs, CI/CD, etc.)
• Hands-on experience deploying cloud solutions
• Familiarity with cloud-based service architectures, deployment models, caching layers, performance metrics and security
• Demonstrated proficiency conveying technical and business knowledge to a mixed audience of experienced business and technical stakeholders
• Experience shaping the practice of Solution Engineering at a previous company

• Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
• Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
• Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
• Communicate prospect and customer needs and product feedback to product management, marketing, and sales
• Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful