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            International Patient Host
- Telecommunication, Call Centre, Customer Service Jobs
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Description
International patient representative will accompany the foreign patients as a translator and company representative during their transfers (including airport transfers and local transfers), doctor appointments, hotel check-ins/outs.
Follow patient's full itinerary and provide information about treatments and patient's timelines.
Serve as a personal assistant to the patient upon request and build a good rapport with the patient. (introducing the city, shopping places, restaurants, sightseeing etc.)
Inform the patient about the treatments we offer and cross-sell to existing patients and get new referrals based on the relationship with the welcomed patients.
Get patient reviewsbefore the patient's departure.
Co-working with business development department at available times.
Responsibilities
Fluency in English and Spanish. Knowledge of Arabic or any European language is a plus.
Flexibility in working days and hours.
Problem-solving skills, time management, stress control skills, teamwork skills, intercommunication skills, teamwork skills.
Must be a Turkish Citizen.
Hard Skills
- Customer relations
 - Relationship building
 - Customer success
 - Client management
 - Cross-cultural sales background
 - Cross-functional collaboration
 - Advanced language knowledge
 - Advanced writing skills
 
Soft Skills
- Communication
 - Problem-solver
 - Time management
 - Flexible
 - Work well under pressure