- Provide support for employees with day to day IT issues.

- Liaise with our IT services provider to ensure that more complex day to day issues are resolved promptly and efficiently (including computers, franking machine, etc).

- Responsible for overseeing and managing office move in January.

- Review and update HSE risk assessments, associated policies and manage employee training, hybrid working schedules and communications, particularly in relation to COVID related hazards.

- Ensure company is compliant with workplace legislation e.g. Health & Safety, Data Protection (including GDPR). 

- Be main point of contact for serviced office provider & building management.

- Be main point of contact for other key suppliers including Telecoms, IT, software providers.

- Manage general induction of/for new employees and interns.

- Maintain the general condition of the office including office equipment/supplies, stationary, cleanliness (both via our cleaners but also via ensuring each member of staff clean up after them).

- Liaising with council to dispose,recycle certain objects. Use relevant websites to up-cycle certain objects.

- Ensure everything is done for least impact on the environment. From products we consumer to waste. 

- Coordination and management of Hybrid working model, holidays, and staff rota.

- Responsible for some events, celebrations.

- Reception duties – answering calls, emails and letters.

- All-around secretarial duties.

- Being the point of contact for suppliers and ensuring office supplies and resources are restocked.

- Maintaining office policies and managing health and safety procedures.

- Keeping records of office expenditure.

- Data responsibilities, including GDPR.

- Meeting, conference and event planning.

- Ensuring all IT-related needs are met (via 3rd party where applicable) .

• Self-starter and pro-active mindset.

• Experience working in a dynamic, changing (preferably “hybrid”) work environment.

• Detail orientated and thorough, yet able to work quickly.

• Articulate, confident communicator (written and verbal).

• Team player.

• Organised and comfortable juggling competing priorities.

• Office management (or equivalent) experience including conducting workplace COVID risk assessments.

• Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

• Proven experience as an Office Manager, Front Office Manager or Administrative Assistant.

• Knowledge of Office Administrator responsibilities, systems and procedures.

• Hands on experience with office machines (e.g. printers, franking machine, etc).

• Familiarity with digital scheduling tools.

• Excellent time management skills and ability to multi-task and prioritize work.

• Attention to detail and problem solving skills.

• Excellent written and verbal communication skills.

• Strong organizational and planning skills in a fast-paced environment.

• A creative mind with an ability to suggest improvements.