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Bilingual Front Office Specialist

  • Administrative office management jobs

Description

  • Must be proficient in the Microsoft Office Suite, including Word, Excel, and Powerpoint.  Should type at least 40 wpm.
  • Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file.
  • Arranges appointments and registers patients, ensuring that all demographic information is current.
  • Ensures complete and accurate patient or client setup performs full benefits verification on clients, including contacting payers to investigate and verify the terms and benefits of clients' insurance policies as well as cost.
  • Prepares and maintains medical charts for patients, ensuring the confidentiality of all patient information.
  • Answers non-medical questions and gives routine non-medical instructions.
  • Enters demographics of new patients, including insurance information, into the computer.
  • Ensures that referrals are available if required.
  • Answers and screens telephone calls and takes messages.
  • Coordinates the exchange of patient data with referral sources.
  • Collects verify and enter into the billing system all insurance and third-party resources for payment.
  • May coordinate insurance verification and perform precertification with insurance companies.
    May prepare charge tickets and receive co-payments for office visits.

Responsibilities

  • High School Diploma or equivalent.
  • At least three years of experience working with children.
  • Bilingual (English/Spanish) is required. 
  • Must be able to obtain a Fingerprint Clearance Card.
  • Must pass a background check

Hard Skills

  • Microsoft Office
  • Typing and typing speed
  • Data entry
  • Document management
  • Multi-line phone proficiency
  • Customer relations
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Billing, Invoicing, Collection
  • Benefits administration
  • Advanced language knowledge

We offer

  • Health (50% of Employee Premium Paid by Therapy Tree Dental (50% of Employee Premium Paid by Therapy Tree)
  • Vision (50% of Employee Premium Paid by Therapy Tree)
  • BCBS starts after your 91st day of employment (enrollment is once a year in October)
  • Redirect Health starts after the first week of your 90 days of employment (enrollment is once a year in October) 
  • $25,000 Life Insurance (enrollment is once a year in October)
  • 401k* (1:1 match up to 4% with immediate vesting) Enrollment is after a year of employment and you can enroll in January of your year start date or July. 
  • 40 hours of PTO (accrues throughout the year) 0.02 hours per 1 hour worked- 
  • 40 hours of Sick Time Off (accrues throughout the year)
  • Payroll is biweekly and runs from Monday through Sunday
  • Paid holidays
  • Birthday is paid time off 
  • 3 Year Milestone Trip (two tickets to Disney)
  • 5 Year Milestone Trip (two round trip airfare to Hawaii)
  • Yearly Performance Merit Increase (2-6%)--must be requested by the employee
  • Referral bonuses ($2000 for certified staff, $1000 for assistants, $250 for admin)
  • EOS Gym Membership-Applicable for this benefit after 90 days of employment