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Operations Manager

  • IT, Software development, System Engineering Jobs
  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Management (incl. project, product management & human resources)
  • Engineering, Construction, Manufacturing, Technical, Utilities Jobs

Description

·        Promote and uphold our company values, reputation, and culture

·        Develop target lists, build brand awareness and initiate/maintain relationships with clients through various forms of communication (cold calls, email campaigns, social media)

·        Manage CRM and identify scalable ways to generate interest and attract clients

·        Conduct presentations to potential clients, persuasively educating them on the value of using Veryable’s platform

·        Leverage a variety of tools including LinkedIn, ZoomInfo, Hubspot, etc. to manage the business development process

·        Conduct site visits and consultations to cultivate strategic accounts and partnerships;

·        Maintain compliance with operational and business development metrics;

·        Create strategic roadmaps to onboard new clients and establish benchmarks for their success with Veryable

·        Conduct market research to stay current on industry and market trends and tailor approach to remain competitive

·        Provide a product-market fit feedback loop into the product management

·        Collaborate with regional team to deliver maximum value, execute team goals, and grow Veryable’s Michigan footprint

Responsibilities

·        An interest and experience in Manufacturing, Operations, and Supply Chain management
·        Previous experience within a SaaS, Account Management, or Operations environment
·        A passion for business improvement and working directly with customers
·        The desire to work in a fast-paced tech startup environment
·        Strong analytical skills, e.g., excel modeling, etc.
·        The ability to manage a workflow, receive coaching, and operate in a collaborative environment

Hard Skills

  • Customer relationship manager (CRM)
  • Account management
  • Relationship building
  • Marketing research
  • Customer success
  • Client management
  • Marketing plan development
  • Trend research
  • Cross-functional collaboration
  • Process improvement
  • Timelines
  • Deliverable management
  • Accountability
  • Ability to use project management software

Soft Skills

  • Communication
  • Leadership
  • Strategic thinker
  • Skilled Collaborator